Last updated on July 24, 2026

This page explains what data Neon collects when you use it, and why.


What data do we collect?

We may collect and process any data generated from interacting with the bot, or any other data relevant to the operation of the bot (e.g. being a Patron). All of the relevant data collected is in relation to your Discord User ID.

Examples of interacting with the bot

  • Executing a command
  • Clicking a button on a Discord message sent by the bot
  • Listening to audio provided by the bot

Examples of data currently collected

  1. When executing a command
    • Discord Guild, Channel, User and Message ID
    • Command and Alias used to execute the command
    • Arguments and Options used in the command
  2. When listening to a track
    • Discord Guild and User ID
    • Track ID
    • A time range of when you started and stopped listening to the track
  3. When using the 24/7 feature
    • The entire queue for as long as the feature is enabled
  4. When stopping a session
    • The queue for the past 3 sessions will be stored in relation to the session owner, to be used for resuming

What purposes do we store this data for?

All of the data collected is used for diagnostic purposes, or for additional bot features (e.g. the statistics dashboard and profile command).

Do we share this data with anyone else?

No, we do not share your data with any third party, except where strictly necessary for the bot to function (e.g. our hosting provider).

Your rights

You have the right to request the data we hold about you, or to request its deletion. To do so, reach out to us via our [support server].